Support System

A Solid Franchise Team

Parx has a team of experienced and dedicated operator support professionals. Parx’s operator support team includes development, operational support, training, and field marketing managers. Each team member contributes specialized knowledge to help support your operation.

Marketing

Parx will share its knowledge and experience with regards to promotion ideas, marketing material and communication programs. Parx has an extensive set of marketing collateral and samples from successful implementations. The collateral material includes brochures, media publications, “EasyPark in the news” TV segments, key statistics, FAQ and more; all can be used for marketing efforts with both cities and consumers.

Hosting and support services provided by Parx

Parx has created a large server farm that provides daily support to numerous projects in multiple countries. With that, Parx provides:

• Server applications setup and configuration 
• System Management, Administration, Optimization and Monitoring
• Daily support by phone and email
• Full system backup
• Ongoing maintenance 
• Product upgrades
• Troubleshooting and Remote Diagnostics services
• Tools and applications to manage the back office system

Training

In addition to the ongoing support services Parx provides comprehensive training services to the operator. The on-site training session includes a detailed explanation of the system, all of its components and how to operate them.